📦 Digital Delivery Policy
Thank you for choosing DigiHook for your digital product needs!
Here’s everything you need to know about our digital delivery process:
1. Instant Order Processing
All digital product orders are processed immediately after successful payment.
2. Accessing Your Products
-
Once your purchase is complete, you’ll receive a confirmation email with your download or access links.
-
You can also log in to your DigiHook account anytime and access your products under “My Account” → “Downloads.”
3. Download & Usage
Your digital products (ebooks, software, templates, media files, etc.) are ready to download and use instantly upon receiving your access links.
4. Order Confirmation
A detailed order confirmation email, including product access instructions, will be sent to the email address you provided during checkout.
5. Technical Support
Having trouble downloading or accessing your purchase?
Reach out to us at info@digihookshop.com and our team will assist you promptly.
6. Refund Policy
Since our products are digital and non-tangible, refunds are generally not available once a product has been downloaded or accessed.
If you face any issue or receive a missing/damaged file, we’ll re-deliver it to your registered email within 3–7 business days.
7. Contact Us
For any questions, support, or clarifications, feel free to contact us at:
📩 info@digihookshop.com